Providing excellent customer service is what an effective hotel front desk agent does. As the first person most
The beauty is in the details. The warmth in the welcome. The quick, almost instinctive response to your
Ryan Cruz sticks to what he knows best. And he has done so for six years, the same
Your last customer may have easily earned you a million. Perhaps even two. But the chance passed you
A number of establishments still thrive on the old catchcry “the customer is always right.” That, however, doesn’t
Pomposity has left the building—at least as far as the dining scene is concerned. There seems to be