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How to create a customer loyalty program
From copper tokens in the 1700s and green stamps in the 1800s to frequent fliers in the 1900s
The definition of good service
The beauty is in the details. The warmth in the welcome. The quick, almost instinctive response to your
Studying abroad offers individuals the opportunity for both personal and professional career growth. With globalization changing many industries,
How to properly complain at restaurants
The market research firm Nielsen reported last year that eating out at restaurants has become routine among people
An amusement park—with the rides, game booths, and food stalls that offer the usual carnival fare—is an easy
The soft cotton robe, the humble shoehorn, and the bathroom swag—if before they were luxury items, today they
The ugly truth about working on cruise ships
For many young working-class Filipinos, snagging a job on a cruise ship has become the brass ring on
The Philippines’ tourism industry is enjoying outstanding performance as it reported an unparalleled high of 3.7 million foreign
The rise of the home-cooked meal business
How does the paradox of technology apply to the way we dine today? A possible example is food
Mikel Zaguirre was in high school when he heard the big news—the particulars of which included his sick