Providing excellent customer service is what an effective front desk agent does. As the first person most guests
Studying abroad offers individuals the opportunity for both personal and professional career growth. With globalization changing many industries,
The soft cotton robe, the humble shoehorn, and the bathroom swag—if before they were luxury items, today they
Neglecting the lifeblood of your business won’t take you far in the industry, says hospitality and service expert Isabel Lozano
Cluster general manager at Marriott International Bruce Winston insists that working in hotels is not always glamorous. The
Just five months after its first staging, this year’s F&B Report Summit returns with a focus on food
Trend forecasting, surprisingly, is a practice that has been around for at least half a century. It started
At the first F&B Report Summit held last October, the hospitality panel posed questions on how societal shifts
Consider this: A 2013 Workplace Options survey in the United States found that nearly 85 percent of 18-